Toll-Free Number (866) 380-8247
Local Number (704) 568-4121
AirTight FaciliTech Team AirTight FaciliTech Team

Reliable Facilities Management, HVAC Repairs, and Mechanical Services

AirTight FaciliTech provides quality HVAC services to clients in Charlotte and throughout the Carolinas. Our skilled technicians keep mission critical facilities running at peak performance.

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Executive Team


Scott Gugenheim, CEM Senior Vice President & General Manager

A native of Charlotte and graduate of South Mecklenburg High School, Scott has a wealth of experience in the energy and mechanical service business. Prior to taking on the Senior VP/General Manager position at ATFT, Scott worked with Piedmont Service Group, another Service Logic company headquartered in Raleigh, NC. He has worked in the energy efficiency and facility services business since 1996 with companies such as Johnson Controls & IllumElex. As the manager of Siemens Building Technologies’ energy efficiency business in the Southeast, Scott oversaw the energy engineering, project management, and sales team dedicated to building guaranteed energy savings performance contracting projects. Scott has an undergraduate degree from North Carolina State University a master’s degree from Campbell University, and is a Certified Energy Manager. He is an avid tennis player active in many USTA leagues, father of one son and one daughter, and has been married to his wife Alison since 2000.

Ben Welch Service Operations Manager

Ben Welch grew up in the Tidewater, VA area where he graduated from High School and completed a 2yr HVAC Vocational Program. In his 22 years of experience, the past 18 here in Charlotte, NC, he started out as an installation mechanic and quickly moved into the service industry. As he progressed through the light commercial and refrigeration fields he spent the past 14 years focused on large mechanical plants and chillers. His experience has carried him around the world several times working in some of the largest district cooling plants in the world. In addition to being a Lead Service Mechanic for many years, he has held a Service Foreman role, Chiller Technical Team Leader, Safety SME and Service Sales Account Representative. Ben currently leads our Service Operations on a day to day basis ensuring we deliver the best customer experience possible.

Bobby Palmer Operations Manager - Controls Division

Bobby grew up in High Point, N.C and has worked in the HVAC, refrigeration, and controls industry for more than 25 years. Bobby has experience in multiple areas of the industry including equipment installation, maintenance, test and balance, cleanroom certification, and building automation systems. He has installed and serviced various manufacturer's systems including Robert Shaw, Invensys, Distech, Honeywell, and Tridium R2 and AX controls. Over the last 10 years, Bobby worked at Activelogix headquartered in Charlotte, N.C. He started as a technician helping to build a complete support department. His last position was Vice President of Operations, overseeing technical support staff and streamlining their distribution processes. At AirTight FaciliTech, Bobby is responsible for the implementation of our building automation and energy management systems and services.

Steve Chiuchiolo Controller & Administration Manager

Prior to joining ATFT, Steve Chiuchiolo served for seven years as Corporate Controller and Assistant Treasurer for Iverify, a national company installing, servicing and monitoring commercial security systems. In addition to preparing and presenting financial reports, he managed annual bank and financial audits, treasury activities, ERP system management, internal policy development, business process improvements, client retention, operational improvement and risk control. Prior to his private industry Controller career, Steve began developing his accounting, auditing, tax, financial and managerial skills at BDO Seidman while working with medium­sized, fast­growing entrepreneurial companies. After transferring from his home state of New York, he left the Charlotte practice as Audit Manager in 1994. Steve graduated from the State University of New York at Binghamton earning a BS in Accounting. When not running to his daughter’s soccer games, Steve enjoys fishing and boating with his family on Lake James, occasionally playing tennis and golf and working in the yard. His wife Karen has a small bookkeeping business. An interesting fact, a couple years ago Steve spearheaded the effort to construct a two­-story concession stand press box at their high school baseball field. As a result, his skillset now includes forklift operator and general contractor! Steve was also a finalist in the Charlotte Business Journal’s 2014 CFO of the Year Award.

Chris Mauro Business Development Manager - Controls Division

Chris is originally a native of Pennsylvania, where he spent the majority of his childhood. Chris attended UNCC and graduated with a major in Political Science and a minor in Religious Studies. While in college Chris enrolled in a statewide political organization, NCSL, and began to travel to other universities in the state, debating issues and legislation with the best and the brightest from competing schools. Chris made the decision to shift gears and joined the controls and automation industry to begin a new career in a challenging and much more technical market. Chris began his career in controls with ATFT’s sister company, Piedmont Service Group, and later made the decision to come on board to assist with the controls division merger when Airtight and Facilitech were brought together. Chris lives here in Charlotte with his wife Gita and their two children. When he is not at work, he enjoys spending time with his family, is an avid movie fan, and is occasionally known to recapture a bit of his military glory days via the outlet of the Spartan Races held around the area…although he does admit, he doesn’t quite leap over those obstacles like he used to!

Denny Baumgart VP of Technical Services

Denny graduated from high school in 1974, starting his HVAC experience in trade school in 1972. His experience comes from 42 years of service work including commercial, mission critical sites & industrial support. He began in the industry as a service technician and has been through an extensive amount of factory certification program as well as many Refrigeration Service Engineer Society (RSES) course study programs with years to expand his industry knowledge. In 1999, he was offered the opportunity to start and grow AirTight Inc. with founder Greg Crumpton. After all these years, he and Greg are proud of AirTight and that journey that had taken place. Denny’s current role at AirTight FaciliTech Inc. includes facilitating in-house training for all service technicians and customers. He assists with onsite technical support and is our safety coordinator and trainer as well as responsible for job site quality assurance. His factory certification courses include the following: APC, Stulz, Carrier, Trane, York, Liebert, etc. Denny is fully trained on a wide variety of equipment types ranging from boilers, chillers, APC equipment, Trane Intellipak, etc. Denny’s home life includes a wife of 37 years, 4 children and 5 grandchildren. He and his wife enjoy traveling with an RV and experiencing America. As he looks into the future, he is excited about the journey ahead: being a part of AirTight FaciliTech and an opportunity to go back to school with the idea of building and restoring cars.

Lauren Hilton Director of Account Management

Lauren is originally from Spartanburg, South Carolina and attended Dorman High School. Following in her parents footsteps, she attended the University of South Carolina in Columbia where she graduated with a Bachelor of Science degree in Sport and Entertainment Management. Lauren began her career with NASCAR as an Event Planning Coordinator, traveling the country producing live events for clients within the sports industry including NASCAR, Budweiser, Bank of America and Sports Business Journal. When Charlotte was chosen to be the home of the new NASCAR Hall of Fame, a new career opportunity presented itself in the form of Building Services and Engineering Project Coordinator. Lauren had the opportunity to work with AirTight Mechanical; she saw their passion for customer service and made the decision to join their family by becoming our Director of Account Management who is accountable for retaining and growing accounts as well as serving as a point of contact for customers within the organization. Lauren is an active member within IFMA, 7X24, NCHEA, USGBC, WIMCO, WINIT, and AFCOM. Away from the office, Lauren loves to travel is always happy to share about her latest adventure. She is a self-proclaimed College Football fanatic- she has been on the set of ESPN College GameDay 5 times. Lauren keeps busy with her dogs, Gizmo and Jake, yoga and Zumba classes - they help her channel her inner dancing queen, and cheering for her beloved Gamecocks.

Russ Castilow VP of Projects Group

Russ's hometown is Glendale, West Virginia and attended West Liberty University in nearby Wheeling. He then moved to South Carolina where he began his career in sales. Eventually to become branch manager with Julian Speer Mechanical in their branch location in Columbia, SC. There he became entrenched in the mechanical contracting industry learning from two influential mentors Samuel Shuman and Kenneth Wohlfarth. Russ was then recruited by McKenneys Inc. and after 10 years he joined AirTight where he designed, estimated, and sold projects in the mission critical and data center market for the next 13 years. Russ brings 26 years of experience to AirTight FaciliTech, and is currently the Vice President of the projects group. Russ lives in Charlotte with his wife Anna and two dogs Daisy and Neil. In his off time he enjoys traveling, saltwater fishing, tinkering with his Bronco, and spending time with his family and friends.

Greg Crumpton VP of Critical Environments & Facilities

Greg Crumpton founded AirTight in 1999. Greg has over 33 years of experience in full service mechanical and mission critical environments with a heavy emphasis on service, maintenance and repair. Greg specializes in mission critical cooling and electrical infrastructures, as well as the comfort cooling surrounding them. Greg owned and operated AirTight until 2014 when he decided to merge it into Service Logic's existing Charlotte business, FaciliTech, to provide great service capabilities for their customers. Greg continues to be highly involved with the combined organization, ensuring clients have a great experience.

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AirTight FaciliTech - A Service Logic Company
1338 Hundred Oaks Drive, Suite C • Charlotte, NC 28217 • Local Number: (704) 568-4121 • Toll Free Phone: (866) 380-8247Fax: (704) 568-4129 Email: sales@atftservices.com
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